Panel Liaison Assistant – Full Time Position

Fixed Term Contract to January 2018 (Maternity Cover)

Central London

RSMB Television Research is a specialist market research company which holds a contract from BARB to help produce official audience estimates for the UK television industry.  We are looking for a Panel Liaison Assistant to join our team of four.  The role involves telephone contact with panel members to confirm their TV viewing behaviour together with a range of supportive administration tasks such as data entry into our computer system.

The successful candidate will be a friendly, self-motivated, well-organised individual who pays attention to detail and communicates well.  You must have an excellent telephone manner and good time management skills as a target number of contact attempts have to be achieved by time of day. A good working knowledge of Excel and Word, an analytical mind and the ability to work within a team are also essential for this role.  Experience of market research interviewing may be of value but is not essential as full training will be provided.

Contracted Hours

The successful candidate will work five days Monday to Friday including two or three late shifts which run from 3pm-9pm.  The remaining days will be 9am-5pm.  In addition, there is also a requirement to cover one Saturday morning every four weeks on rotation.


RSMB is an equal opportunities employer and will offer a salary of £21k per annum, a competitive employment package including holiday pay together with all the benefits you would expect from a small and friendly, profitable company, based in Central London.

Candidates must be eligible to work in the UK, no agencies.  Please send your CV and covering letter to: no later than 30th May 2017.